Good product. So-so service.
This is a good air filter. I have pretty bad allergies and when we first moved into this house it had brand new carpet and I would be miserable 5 minutes after walking in the door. I moved my T300 in from my previous apartment and about a day later came back and had no allergy symptoms whatsoever.
PROS: -Cleans extremely well.
-Filters last longer than 6 months.
-Quiet on lower settings
CONS: -Have noticed a problem with the back cover. It takes some work to get the unit to recognize that the back cover is installed. Customer service told me I could adjust the sensor for it but haven't tried yet.
-Lamps are ridiculously expensive. Don't last. Don't buy them for sixty bucks! Get the Phillips PL5/UV at bulbman(dot)com for thirteen bucks! Its better and is the exact bulb specs for the T300...
-Noisy on "medium" and "high"More detail ...
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